Shipping & Returns


We offer fast shipping everywhere in the United States using USPS or UPS. 

We do our best to ship your order within 48 hours of receiving it, Monday-Friday. Orders placed after 3 PM PST on Friday, Saturday and Sunday will be processed the following business day. 

Once your order ships, it typically arrives within 2-7 days using standard shipping. If more than 10 days have passed please email us at to review the status of your order. Refunds will be handled through email if necessary.


Your satisfaction is our primary concern. If you don't love your Mo + Lo Naturals collar, you have 30 days after it arrives to return it. If 30 days have gone by since your order was received, unfortunately, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Email us at for the next steps.