Shipping & Returns

SHIPPING

We offer fast shipping everywhere in the United States using USPS or UPS. 

We do our best to ship your order within 48 hours of receiving it, Monday-Friday. Orders placed after 3 PM PST on Friday, Saturday and Sunday will be processed the following business day. 

Once your order ships, it typically arrives within 2-7 days using standard shipping. If more than 10 days have passed please email us at hello@molonaturals.com to review the status of your order. Refunds will be handled through email if necessary.

RETURNS

Your satisfaction is our primary concern. If you don't love your Mo + Lo Naturals collar, you have 30 days after it arrives to return it. If 30 days have gone by since your order was received, unfortunately, we cannot offer a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Email us at hello@molonaturals.com for the next steps.